DLI Blog

21st March, 2023

Questions to keep in mind when demoing HRMS software

So you’ve been requested to explore Human Resource Management Software (HRMS software) for your company. A fast online search yields a large number of businesses with what seem to be comparable services. In fact, there are numerous systems available that cater to various markets. Above all, they are each individually priced, which may or may not work with your organisation’s budget.

If you’re not asking the correct questions, your search for “HR Software” may frequently become more time-consuming than it has to be. We’ve created a list of questions you should ask when thinking about HRMS software.

How Will The Implementation Show Up?

When customers are prepared to launch the system, they frequently overlook this query. Yet it’s a crucial point to think about because labour-intensive. Sophisticated setups drain your resources—staff, money, and time—in a big way.

Data migration is frequently an important factor to take into account in this situation. Because it’s possible that your company will already have data that has to be transferred to the new platform. Be sure to explicitly outline any additional expenditures associated with the implementation process in advance.

You should also know the training procedure, including how your HR personnel will be educated and what kind of continuous support they will receive. Choose a system that makes life easy for your users with simple, straightforward navigation. In the end, it is the reason you are investing in it.

When Will Upgrades Be Implemented In Your HRMS System, And By Whom?

The provider of payroll software frequently manages all codebase updates for cloud-based products. Due to the vendor’s customers using the same codebase, the process is made simpler for the provider, and application support is also made simpler.

The drawback is that software updates could occur when you must avoid introducing hazards into your internal cycle. If the provider handles all the updates, ensure that a public timetable for the following six to twelve months is available so you can create your own timeline.

What Are The Procedures And Processing Times For Technical Support?

Shortly after go-live, technical assistance is your lifeline when the installation team has moved on to the next client. It is crucial to enquire about the post-implementation assistance you will receive, including hours of operation, estimated response and update times, and alternatives for submitting and updating support issues.

You might also want to find out if the provider has a customer site enabling customers to communicate. In some circumstances, a gateway like this could provide you with a faster response than submitting a support ticket. Early consideration of these needs can help avoid major problems.

Was The Application Developed Internally Or Acquired?

HRMS or payroll software programs should have a unified user interface, a single security architecture, and a single central database if they were created from the bottom up. It can make the system more manageable and assist in teaching staff members how to utilise the application.

For example, it is less probable that you will need to interface between applications, the forms used to configure and manage the system will be more consistent, and reporting across modules may be simplified with a single database.

Several databases may need to be integrated when the programme is built through acquisitions to maintain data consistency across modules. The security mechanism, the administration forms, and the assistance system will also almost probably vary amongst modules, in addition to the appearance and feel.

The Bottom Line

So, make sure the demo is just what you need to find out. You can rely on DLI-IT Group to provide you with the professionals you need to choose the appropriate HRMS software in Dubai, UAE. It will facilitate your decision-making in the future and allow the service provider to demonstrate their capabilities.